Steve Chang, proprietor of Copa Vida, has a singular perspective on constructing neighborhood by means of espresso retailers. He believes {that a} cafe like Copa Vida ought to function a gathering house; the place a neighborhood can organically type by permitting individuals to attach on their very own accord.

The espresso store chain CEO emphasizes that whereas a espresso store can set the stage, it’s the individuals who finally construct and form the neighborhood.

As a hospitality skilled, the purpose of the founder and CEO of Copa Vida is to not persuade everybody to get alongside at his espresso retailers, however relatively to supply a impartial setting the place various people can join over a shared love for drinks and meals.

“I do not imagine {that a} espresso store builds neighborhood. I believe a espresso store is a spot the place neighborhood is constructed.” says Steve Chang to Shawn Walchef of CaliBBQ Media. “Our job is to truly assist present a spot and product the place individuals can simply hyperlink up.”

At Copa Vida, he’s impressed by the tales behind every cup of espresso. For Chang, the drink represents greater than a scorching beverage — it embodies depth, function, and a strong story.

He encourages clients to not simply devour espresso however to personalize the Copa Vida mantra of “Go, Get pleasure from, Expertise” by means of the tales and cultural significance embedded inside every cup.

As Copa Vida continues to develop and broaden, Chang acknowledges the necessity for data-driven decision-making. Whereas he values the hands-on strategy of administration, it turns into more and more difficult with a number of places. To bridge this hole, Copa Vida is transitioning to Toast, a complete restaurant administration expertise platform.

“You need to rely upon information. Knowledge that is pushed to you, information that is made simple to entry, but additionally to know information that exhibits you a real image.” says Chang.

Steve Chang’s strategy to constructing neighborhood by means of espresso retailers emphasizes the function of people in creating significant connections. His ardour for the tales behind every cup of espresso drives his imaginative and prescient of making an expertise that goes past style.

Via his management, the restaurant chief goals to domesticate a welcoming setting the place individuals can share within the richness of espresso and construct connections that stretch past the espresso store’s partitions.

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