Though the CEO position comes with energy, pay, and privilege, it additionally entails emotional labor, as leaders really feel the toll of constructing divisive and unpopular selections. This facet of the job has change into more difficult the previous few years. This text provides leaders 4 instruments to assist deal with the stress.

The sociologist Arlie Hochshild launched the idea of emotional labor to focus on the emotional burdens of various jobs. Invoice collectors, for instance, should inure themselves from the emotional misery of the individuals they need to harass. Docs should cope with the emotional trauma of their sufferers when delivering troublesome medical prognoses. Virtually all service staff should endure emotionally difficult encounters with upset clients.